FP289A-120-CNB step down light pole tap

FP289A-120-CNB step down light pole tap

For your streetlight power tap adapters like the step down (FP289A-120-CNB), what is the warranty and what type of technical support is available to installers or maintenance personnel? What safety features are available to protect against electrical hazards, over currents, and short circuits? What's the IP rating? Thanks